Privacy Policy for Melō

Last updated: February 6, 2026

Melō ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you use the Melō mobile application and related services (the "Service").

1. Information We Collect

Account Information

When you create an account, we may collect personal information such as your name, email address, license or certification type, and license number to verify eligibility and manage your account.

Payment Information

Subscription payments are processed by Apple App Store or Google Play through RevenueCat. We do not store or process your full payment details. Payment processing is governed by the respective platform's privacy policies.

Automatically Collected Information

We may collect device information, usage analytics, crash logs, and performance data to improve the Service. We do not collect GPS location data or access your contacts.

2. How We Use Information

We use collected information to:

  • Create and manage user accounts
  • Verify eligibility
  • Provide and improve app functionality
  • Process subscriptions and services
  • Communicate service-related updates
  • Maintain security and prevent misuse

3. Data Sharing and Disclosure

We do not sell your personal information.

We may share information with trusted service providers who assist in operating the Service, including analytics, hosting, and payment infrastructure. Information may also be disclosed if required by law, regulation, or legal process.

4. Data Security

We implement industry-standard technical and organizational safeguards to protect personal information. While no system is completely secure, we strive to protect your data against unauthorized access or disclosure.

5. Data Retention

We retain personal information only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer required, it is securely deleted or anonymized.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond in accordance with applicable laws.

7. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we learn such information has been collected, we will delete it promptly.

8. Third-Party Services

Melō may use third-party services including analytics providers and payment processors. These services operate under their own privacy policies. We encourage you to review their policies:

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a revised "Last updated" date. Continued use of the Service constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or privacy-related requests, contact:

justin.e.scarborough@gmail.com

By using Melō, you acknowledge that you have read and understood this Privacy Policy.